We want you to be happy with your purchase. Please review our return policy below.

1. Return Window

Standard items can be returned within 7 days of delivery.

Any faulty or damaged item must be reported within 24 hours, with a description and clear photos.

2. Return Conditions

Items must be unused, in original packaging, and in their original condition.

Personalised or custom-engraved items are non-returnable unless faulty.

3. Return Shipping

Customers are responsible for return shipping costs, which are non-refundable. We recommend using a tracked service and keeping your proof of postage.

4. Refunds

Once received and inspected, approved returns will be refunded within 14 days to the original payment method.